IT Support Engineer

0-1 years
2600 - 3100 SGD monthly
15 days ago 23 Applied
Job Description

Job Description

  • Provide onsite support at client's premise, remote support by phone and email, and standby support
  • Meet service level expectations by responding promptly to clients incident tickets and liaising with internal team to close the tickets
  • Install and configure hardware, IOT devices and software
  • Troubleshoot hardware and software problems, including network and security issues
  • Monitor server health and perform maintenance and tuning on Windows server and MS SQL server
  • Comply with all applicable company product/project development and release processes
  • To assist in any other work as required by the company.

Job Requirement

  • Diploma / Degree in IT, Computer Engineering or equivalent
  • Fresh graduates are welcome to apply. Candidates with working experience will be advantage
  • Able to understand and write SQL scripts
  • Practical experience with Windows server, MS SQL, enterprise network, enterprise security, HA
  • Practical experience with healthcare IT will be advantages
  • Strong interest in IT and customer service
  • Good interpersonal, communication (written and oral in English), and troubleshooting skills
  • Experience in healthcare IT, MS SQL scripts, ASP.NET, enterprise network and security, HA
  • Member of our IT support team to provide technical support to our clients
  • Keen to learn, hardworking, disciplined, and responsible.

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