Job Description:

To carry out installation, upgrading and maintenance of hardware and software

Assist in daily IT Department operation

Experience in MS products, Win10, Windows Server, VM, PABX, VoiP, Networking, SCCM & BYOD.

Experience in Warehouse Equipment, label printer & WMS systems

To provide network system and desktop support to ensure smooth and effective delivery of IT services

To ensure minimum Systems downtime

To respond to trouble calls, 1st and 2nd level IT Support

Maintain IT inventory of Hardware/software/licenses

To ensure smooth implementation of Projects, liaising with vendor and manage contract

Able to conduct briefing / training to in-house staffs

Good planning, analytical and trouble-shooting skills

Good interpersonal and communication skills

Able to multi-task and work independently

Experience in remote support across Asean Region

Must be a team player

Performs all other related duties as assigned by the immediate Supervisor