IT Support Engineer - APAC

Role Overview

This is an opportunity to join an established international organisation with over 20 years of success, now entering a new phase of growth.

The organisation is seeking an IT Support Engineer to join its global IT Support team, based in the Singapore office and supporting colleagues across the APAC region. The role sits within a modernised technology environment with strong security and compliance standards. For candidates with relevant AWS experience, there is scope to gain exposure to DevOps-related responsibilities over time.

Reporting to the Senior Global IT Manager, you will play a key role in delivering reliable, secure and responsive IT support, while contributing to broader technology initiatives aligned to business growth.

Responsibilities

As the first point of contact for IT support, you will support employees across the organisation, with a focus on APAC. Key responsibilities include:

• Providing day-to-day end-user support across hardware, software, devices and networks
• Triaging and resolving IT issues through the helpdesk, taking ownership through to resolution
• Supporting the rollout, configuration and maintenance of systems, hardware and applications
• Contributing to IT projects, best practices and continuous improvement initiatives
• Participating in global technology team stand-ups and representing the APAC region

Requirements

We are seeking a technically capable and service-oriented IT support professional with:

• Minimum four years of experience in an IT Support role, ideally in a regional setting.
• Experience with Microsoft 365, Microsoft Azure and AWS
• Strong knowledge of Windows and macOS environments
• Understanding of IT security and networking fundamentals
• Clear communication skills and a proactive, collaborative approach

To Apply
To apply, please submit your resume to Samantha Ding at [Confidential Information] quoting the job title. We regret that only shortlisted candidates will be notified.

License No: 16S8060
Registration No: R1104274