Scope of Work – POS Engage One & Peripheral Setup
Objective:
Provide onsite IT support for the installation, configuration, connectivity, and validation of the HP Engage One POS system and associated peripherals.
Scope of Activities:
- POS Hardware SetupUnpack and inspect the HP Engage One POS system and supplied components.
- Position and physically install the POS terminal at the designated location.
- Connect power, network, and other required cables.
- Verify that the POS terminal powers on and operates correctly.
- POS Peripheral InstallationInstall and connect supported POS peripherals, such as:
- Receipt printer
- Barcode scanner
- Cash drawer
- Customer-facing display
- Card/payment terminal, where applicable
- Keyboard, mouse, and other accessories
- Ensure proper cable management and secure connections.
- Software & Configuration SupportAssist with basic OS/device configuration as required.
- Install or configure approved device drivers for POS peripherals.
- Configure network connectivity, including Ethernet/Wi-Fi where applicable.
- Verify that connected peripherals are detected and functioning.
- Testing & ValidationPerform power-on and connectivity checks.
- Test receipt printing, barcode scanning, cash drawer operation, and other connected peripherals.
- Validate communication between the POS terminal and peripherals.
- Perform basic troubleshooting for any hardware or connectivity issues identified during setup.
- Handover & DocumentationConfirm the POS system and peripherals are operational.
- Record installed equipment and any relevant asset information.
- Capture photos of the completed installation if required.
- Obtain customer/site representative sign-off upon completion.
