IT Support Administrator (In-house)

Responsibility

. Provide IT support and perform initial troubleshooting or escalate to our outsourced IT specialists for complicated cases, or provide alternatives to resolves the cases.

. Support HQ and project sites regarding IT-related issues.

. Monitor and maintain in-house networks and servers.

. Manage and maintain computer hardware and software systems, Inventory, and deployment to users.

. Upgrade, install and configure new hardware and software to meet company objectives.

. Create user accounts and set up email accounts for new staff.

. Perform diagnostic tests and debugging procedures to optimize computer systems.

. Document processes, as well as backing up and archiving data.

. Develop data retrieval and recovery procedures.

. Perform any ad-hoc assignment as instructed by superiors.

Requirements

. ITE, Diploma or Higher qualification in computer science, information technology, information systems, or related fields.

. Preferable with at least 1-2 years of relevant working experience in a similar role.

. Responsible, meticulous, fast learner.