IT Specialist (IT Infrastructure & Cybersecurity)

RESPONSIBILITIES

Technical Support:

. Serve as the primary point of contact for all IT-related issues.

. IT asset management, including replacement and maintenance.

. Maintain and monitor the company's servers to ensure optimal performance, security, and uptime.

. Provide support for software-related issues on server and cloud platforms.

. Administer and support the Microsoft 365 and Azure environments, ensuring correct user access, permissions, and security controls.

. Provide helpdesk and IT support, including diagnosing and resolving hardware, network and connectivity issues.

. Perform hardware, user access setup, configuration, and troubleshooting for desktops, laptops, etc.

. Provide basic IT security awareness training and guidance to employees.

IT Security:

. Manage and maintain security controls across servers, network security, firewalls and hardware.

. Manage and implement email security measures to protect against phishing, spam and other cyber threats.

. Develop, implement, and maintain IT policies and procedures and disaster recovery plan.

. Maintain accurate and up-to-date documentation for IT systems, access, and security processes.

. Conduct regular system audits and vulnerability assessments.

. Ensure secure access and compliance for remote working staff and company-owned devices.

. Stay up to date with relevant IT and cybersecurity trends, threats, and best practices.

REQUIREMENTS

. 3-5 years of hands-on experience managing IT Infrastructure and/or cybersecurity

. Strong working knowledge of Azure and Microsoft 365 environments.

. Working knowledge of IT security fundamentals, including endpoint protection, email security, access control, and basic incident response.

. Proven ability to personally execute core IT tasks rather than outsourcing key responsibilities.

. Ability to work independently, take ownership, and commit fully to a full-time role.

. Strong communication and collaboration skills.

. Relevant certifications (eg. CompTIA Security+, Microsoft Certified: Azure Administrator) are a plus.

. Ability to occasionally travel to regional office

Please indicate your expected salary in your resume.