IT Scheduler & TWS specialist

Key Responsibilities

• TWS design and modification: Create new plans, perform impact analysis, forecast workload needs, and validate requests maintain and evolve TWS configurations across environments (TWS, DWC, WebAdmin, framework, DB2, workstation agents).

• Troubleshooting and incident management: Resolve Severity 1 incidents, perform cross-functional troubleshooting, escalate as needed, restore services, and perform root-cause analysis participate in crisis management for scheduler tool incidents.

• TWS administration: Install, configure, upgrade, maintain, and decommission TWS components manage access rights and security oversee obsolescence planning.

• Service degradation response: Diagnose, log, purge, and back up scheduler data manage logs and backups recover from service degradation and schedule-related crises.

• Batch server and file maintenance: Manage flat file cleanup, TSM backups, and file system health ensure data integrity and retention policies.

• Batch planning and system management: Coordinate batch plans during releases, DRP exercises, and environment migrations oversee TWS and batch-related activities.

• Projects and migrations: Lead onboarding/offboarding, site migrations, environment creation and migration (TWS, DB2, flat files) coordinate yearly FAN testing and cross-environment TWS database transfers.

• Performance monitoring and optimization: Analyze and optimize Batch S2i and satellite performance, maintain calendars, resources, events, objects, and batch workflows.

• Development and automation: Create shell and Python scripts, Ansible playbooks for automation develop automated reporting and tooling to detect and resolve TWS and batch issues.

• Documentation and governance: Maintain standard operating procedures, runbooks, and change documentation ensure auditability and compliance.

Core Competencies

• Deep expertise in Tivoli Dynamic Workload Scheduler (TWS) and related tools (Master Domain Manager, FTA Unlinks, etc.)

• Strong Unix shell scripting and Python development for automation

• Experience with TWS planning, installation, configuration, upgrades, maintenance, and troubleshooting

• Proficiency with batch processing concepts, scheduling, dependencies, and performance tuning

• Mastery of incident management, crisis response, and cross-functional collaboration

• Familiarity with monitoring, performance tuning, and capacity planning

• Experience with ticketing and QA tools (Jira, HP Quality Center)

• Knowledge of DB2, batch file management, and environment migrations

• CI/CD and automation tooling experience (Ansible, scripting) is a plus

• Strong problem-solving, analytical, and communication skills

Qualifications

• Degree in Computer Engineering or equivalent

• Minimum 5 years of professional experience in batch processing and TWS administration

• Hands-on, end-to-end expertise with TWS: Plan creation, analysis, installation, configuration, upgrades, maintenance, troubleshooting

• Hands-on Unix shell scripting and at least intermediate Python scripting

• Experience with Master Domain Manager, FTA Unlinks, and batch-related failure resolution

• Demonstrated experience in troubleshooting failed jobs, file system issues, and capacity-related challenges

• Familiarity with Jira and HP Quality Center

• Strong knowledge of system monitoring, performance evaluation, and tuning

• Excellent written and verbal communication ability to work with cross-functional teams

Preferred Qualifications

• Experience with bank/financial services domain or other regulated environments

• Experience with disaster recovery planning (DRP) and site migrations

• Experience with TWS in multi-environment setups (development, test, production)

• Knowledge of CI/CD pipelines related to batch deployment

• Exposure to modern data management practices and backup/restore strategies

Language and Communication

• English fluent other languages a plus