IT Project Manager/ Project Officer

Project Management & Governance

. Lead and oversee system maintenance operations

. Ensure compliance with security policies and technical requirements

. Manage maintenance schedules and resource planning

. Monitor and report project status, risks, and issues to stakeholders

Vendor Management

. Manage vendor performance and SLA compliance

. Oversee procurement activities for maintenance and enhancement works

. Coordinate with vendors on issue resolution and system improvements

. Review and approve vendor deliverables and documentation

Operations Management

. Oversee system health monitoring and maintenance activities

. Coordinate scheduled downtime and system updates

. Ensure effective incident and problem management processes

. Supervise configuration and release management

. Monitor system performance and capacity optimization

Stakeholder Management

. Act as key liaison between technical/infra teams, vendors, and business users

. Manage stakeholder expectations and communication

. Coordinate user support and technical guidance

. Present maintenance and performance reports to management

Qualifications

. Tertiary qualifications in Computer Science, Information Systems, Information /Infocomm Technology Computer or related discipline

Skills and Experience

Min. 2 years experience in the following preferred:

. Experience in IT project management, preferably in system maintenance

. Track record in vendor management and stakeholder coordination

. Experience in government digital systems would be an advantage

. Understanding of system architecture and infrastructure

. Understanding of change management and release procedures

. Competency in risk and issue management

. Ability to track and report project progress

Strong communication and stakeholder management abilities

EA License No.: 96C4864

Reg No.: R25128798 HUANG QIMENG