We are seeking an experienced IT Platform Operation Engineer with broad technical expertise across multiple infrastructure domains to support enterprise-level ICT services. The successful candidate will play a key role in delivering and managing infrastructure for Public Service agencies while ensuring service continuity, scalability, and compliance.
Key Responsibilities:
- Deliver enterprise-level infrastructure services (network, servers, backup systems, desktops) to Public Service agencies and non-Government entities.
- Handle and manage data centre and server room operations, ensuring continuity of network infrastructure and critical components.
- Execute new initiatives and enhancements to leverage innovative uses of network and server technologies.
- Collaborate with team leaders and outsourced service providers to plan, manage, and deliver infrastructure service projects.
- Work with Government Sector Infra capability centres to design and fit infrastructure solutions.
- Oversee infrastructure monitoring and maintenance, coordinating with vendors to resolve issues and implement changes.
- Manage the full procurement cycle, from preparing budgets and technical specifications to vendor selection and invoice verification.
- Develop budget forecasts and track expenditure utilisation.
- Serve as the point-of-contact for infrastructure team on new projects and initiatives.
- Manage infrastructure services for application systems, collaborating with service consultants, users, and vendors.
- Support Architecture Review and Governance processes to ensure sustainable operations and meet resiliency requirements.
- Perform other duties as assigned by the Head of IT or CIO.
Requirements:
- Bachelor's degree in Computer Science, Computer Engineering, Electronics Engineering, Information Technology or equivalent.
- 3-5 years of relevant experience in designing, deploying, and managing enterprise-level ICT infrastructure services.
- Strong technical knowledge of network and server technologies, with supporting expertise in infrastructure security.
- Proven experience in ICT Infrastructure management, including data centre operations, vendor management, and networking concepts.
- Prior exposure to Singapore government IT infrastructure and processes is highly advantageous.
- Proactive, meticulous, and resourceful professional with strong interpersonal, communication, and analytical skills.
