IT Officer (Training Provided / MNC)

Fresher

SGD 2,700 - 4,400 per month

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Early Applicant

Job Description

Job Scope:

IT Operations & User Support

Act as first point of contact for IT service requests and incidents.
Perform basic troubleshooting for common user issues (access, applications, devices).
Support onboarding and offboarding activities by following provided SOPs and checklists.
Coordinate with team and vendors for issue resolution.
Update IT service desk tickets and operational records.

IT Administration & Finance Support

Track IT invoices, payment status, and chargebacks using defined templates or systems.
Coordinate with Finance and vendors on billing follow-ups.
Maintain IT administrative records for audit and compliance purposes.
Operate automated admin workflows (e.g. reminders, status updates, reports).

SharePoint Online - Site Build & Operations

Create new SharePoint Online sites (communication or team sites) based on provided standards and examples.
Set up document libraries, lists, pages, navigation, and access permissions.
Maintain SharePoint site content, permissions, and basic settings.
Support users with basic SharePoint usage and content organization.

Power Automate - Workflow Implementation

Create new Power Automate workflows by adapting existing flows or approved patterns.
Build simple automations linked to SharePoint (notifications, approvals, reminders).
Modify and enhance existing workflows.
Perform basic testing and documentation of workflows.

Cybersecurity Awareness

Follow security best practices when handling systems and data.
Escalate suspected phishing or security incidents.
Support basic security enforcement activities as instructed.
Assist with ad‑hoc IT‑related tasks or improvement initiatives that support IT operations and internal process automation, as required.

Requirements