We are looking for an IT intern who can commit to at least 3 months. This internship offers a valuable opportunity to gain hands-on experience in IT support and infrastructure, working alongside experienced professionals in a collaborative environment.
Responsibilities
- Assist in installing, configuring, and troubleshooting hardware and software, including operating systems and applications
- Observe and support Microsoft 365 administration tasks (Intune, Entra ID, SharePoint, Exchange, Defender)
- Provide Level 1 support: log, diagnose, and resolve basic IT issues for local and remote users
- Update and maintain help-desk tickets and documentation
- Regularly update asset inventory lists
- Collaborate on IT projects, coordinating with vendors under supervision
- Ad hoc assignments from the IT Manager
Learning Opportunities
- Hands-on experience with industry-leading tools and platforms
- Exposure to Microsoft 365 suite and cloud SaaS environments
- Practical understanding of network architecture and security fundamentals
- Mentorship from experienced IT professionals
- Development of problem-solving, documentation, and communication skills
Requirements
- Currently pursuing a Diploma / Bachelor's degree in computer science, Information Technology, or a related field
- Able to commit for at least 3 months (5 days per week), preferably starting in 2025
- Basic familiarity with Windows operating systems and networking conceptsation Technology, or a related field
- Basic familiarity with Windows operating systems and networking concepts
- Eagerness to learn Microsoft 365 and cloud-based server administration
- Proactive and attentive to detail
- Good communication skills and ability to work both independently and in a team
