IT Infrastructure Engineer

The Talent People x JSIT-PE

The Talent People is proud to partner with JSIT-PE, a government initiative aimed at strengthening Singapore's Precision Engineering sector by addressing manpower challenges and fostering industry growth.

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Job Description

The Enterprise Infrastructure Engineer, plays a key leadership role in designing, operating, and optimizing global IT infrastructure services across the organization. This position provides deep technical expertise, drives enterprise-scale initiatives, and ensures high availability, security, and compliance for mission critical systems. The role collaborates closely with business and technology stakeholders to deliver resilient, scalable, and cost-effective infrastructure solutions that support dynamic business needs.

Overview

• The Staff Engineer, Enterprise Infrastructure, plays a key leadership role in designing, operating, and optimizing global IT infrastructure services across the organization.

• This position provides deep technical expertise, drives enterprise-scale initiatives, and ensures high availability, security, and compliance for mission critical systems.

• The role collaborates closely with business and technology stakeholders to deliver resilient, scalable, and cost-effective infrastructure solutions that support dynamic business needs.

Responsibilities:

Infrastructure Operations & Support

• Deliver end to end operational support for global and local IT infrastructure, ensuring SLAs are consistently met and exceeded.

• Perform in depth analysis, troubleshooting, and resolution of infrastructure issues, providing sound technical recommendations aligned with standard architecture and capabilities.

• Maintain continuous availability of enterprise systems by managing incidents, major outages, and daily operational demands (Keep the Lights On).

Infrastructure Engineering & Projects

• Lead and implement IT infrastructure projects and enhancements, ensuring delivery within agreed time, budget, and quality parameters.

• Translate business requirements into infrastructure solutions, deliver value added designs and improvements with strong documentation and governance alignment.

• Provide architectural, functional, and technical design documentation, including test scenarios, issue logs, RCA reports, and compliance artefacts (SOX, ITGC).

• Drive adoption of new and emerging technologies that enhance system performance, reduce costs, and strengthen competitive advantage.

Technology Expertise & Leadership

• Bring strong hands on expertise across Virtualization, Microsoft technologies on prem, Azure, Microsoft 365, Enterprise storage, and systems management platforms.

• Provide deep functional knowledge to support modern IT initiatives, cloud migrations, security projects, and enterprise modernization efforts.

• Act as a technical leader and subject matter expert, mentoring team members and guiding best practices across infrastructure teams.

Governance, Compliance & Audit

• Ensure global compliance with software licenses, SOX requirements, and internal audit standards, maintaining proper documentation and operational discipline.

• Support IT asset management, vulnerability remediation, OS hardening, and adherence to security policies and standards.

Vendor & Financial Management

• Manage vendors and service providers to deliver infrastructure solutions and global system projects aligned with business goals.

• Lead CAPEX and OPEX planning, as well as financial management for infrastructure systems.

Qualifications:

• Bachelor's Degree in a relevant field.

• Typically 10 or more years of experience supporting IT infrastructure in a global multinational corporation, preferably in the semiconductor or electronics industry.

• Experience in Azure IaaS/PaaS operations, migrations, and management.

• Strong proficiency in Microsoft 365, Modern Authentication, Entra, and Exchange Online.

• Extensive experience in Windows platforms, VMware virtualization, multi forest AD, GPO, AD DR, SCCM, Intune, and WSUS operations.

• Strong background in enterprise storage (NetApp, Nimble), SAN switches, Cisco Intersight, monitoring systems (e.g., OpManager), and backup/restore tools (Veeam/IBM TSM).

• Knowledge of SPF, DMARC, transport rules, OS hardening, vulnerability management, EDR tools, and security project implementation.

• Excellent communication, interpersonal, and presentation skills.

• Resourceful, tactful, and able to lead with a strong can-do mindset.

• Strong team player with the ability to influence and collaborate effectively across global teams.

• Experience in IT asset management systems and software license governance.

• Strong analytical, business process, and functional understanding (e.g., semiconductor operations).

• Effective project management skills SCRUM certified preferred.

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