IT Infrastructure Engineer (System Administration)

Key Responsibilities

• Manage and administer enterprise IT infrastructure, including servers, operating systems, middleware, and cloud environments.
• Provide day-to-day operations, monitoring, support, maintenance, and troubleshooting of infrastructure systems.
• Ensure the availability, performance, security, and reliability of mission-critical AFC system infrastructure.
• Perform installation, configuration, upgrading, patching, and maintenance of hardware and software platforms.
• Support infrastructure deployed in both on-premises environments and Government on Commercial Cloud (GCC) platforms.
• Administer and maintain:Red Hat Enterprise Linux (RHEL)Microsoft Windows Server environmentsIBM WebSphere Application Server (WAS)IBM WebSphere MQ / IBM MQ
• Monitor system health, capacity utilization, and performance to proactively identify and resolve issues.
• Develop and maintain automation scripts for system administration and operational efficiency.
• Participate in infrastructure planning, architecture reviews, and technology enhancement initiatives.
• Conduct technical research and development to support continuous innovation and modernization efforts.
• Implement and maintain backup, disaster recovery, and business continuity procedures.
• Ensure compliance with security policies, governance requirements, and operational standards.
• Collaborate with application, network, database, and security teams to resolve complex technical issues.
• Prepare and maintain technical documentation, operational procedures, and system configurations.
• Support infrastructure deployment, migration, and cloud adoption projects.

Qualifications & Requirements

• Bachelor's Degree in Computer Science, Information Technology, Computer Engineering, Data Communications, Engineering, or a related technical discipline.
• Diploma holders with significant relevant experience and technical expertise may also be considered.
• Minimum 3 years of hands-on experience in system administration and infrastructure support.
• Professional certifications in Red Hat Linux and/or Microsoft technologies, including cloud certifications, are preferred.
• Strong experience administering Red Hat Linux and Microsoft Windows Server environments.
• Experience managing middleware platforms such as IBM WebSphere Application Server and IBM MQ.
• Knowledge of system monitoring, performance tuning, patch management, and infrastructure maintenance.
• Experience supporting enterprise-grade production environments.
• Proficiency in Linux shell scripting and automation.
• Strong troubleshooting and root-cause analysis skills.
• Good written and verbal communication skills.
• Ability to work independently and collaboratively within a team environment.
• Willingness to support mission-critical systems and participate in after-hours support when required.

Preferred / Advantageous Skills

• Experience with AWS (Amazon Web Services) and Government on Commercial Cloud (GCC).
• Experience with Infrastructure as Code (IaC) tools such as Terraform.
• Experience with configuration management and automation tools such as Ansible.
• Familiarity with GitLab, CI/CD pipelines, and DevOps practices.
• Knowledge of cloud migration, containerization, and modern infrastructure technologies.
• Experience supporting transportation, payment, or AFC systems.