IT Infrastructure Engineer

Pre-requisition:

. Diploma or Degreein Information Technology, Computer Engineering, Network Engineering or related fields.

. 1-3years relevant working experience

. Knowledge of Servers, operating system concepts, storage and backup fundamentals, and virtualization would be an advantage.

. Basic understanding of Infrastructure as Code (IaC) concepts would be an advantage.

Job Description:

. Assistin the installation, configuration, and maintenance of servers, virtualization platforms, storage systems, backup solutions, and supporting infrastructure.

. Support daily infrastructure operations, monitoring, and health checks.

. Perform basic troubleshooting for server, virtualization, operating system, storage, and backup-related issues.

. Escalatecomplex incidents to senior engineers or vendors where required.

. Assistin infrastructure deployment, migration, and upgrade activities.

. Monitor infrastructure alerts and respond to incidents in a timely manner.

. Maintain accurate documentation including system diagrams, configurations, SOPs, asset inventory, and operational procedures.

. Work with internal teams, vendors, and customers during troubleshooting and implementation activities.

. Support system testing activities such as SAT, UAT, backup recovery testing, and failover testing where required.

. Ensure compliance with security policies, operational procedures, and change management processes.

. Participate in standby support rotation and after-office-hours support activities when required.

. Support automation and continuous improvement initiatives for infrastructure operations and monitoring.

Technical Skill Sets:

OS / Hypervisors: VMware vSphere / ESXi, MicrosoftHyper-V, Windows Server, Linux
Server Hardware: Dell PowerEdge, HPE ProLiant
Storage Systems: SAN (Fibre Channel/iSCSI), NAS(NFS/SMB)
Protocols: TCP/IP, DNS, DHCP
Backup Software: VeeamBackup & Replication
Scripting Languages: Python,Bash, PowerShell
Provisioning & Configuration: Infrastructureas Code (IaC), Monitoring systems, Configuration Management
CloudConcepts: IaaS(Infrastructure as Service), Hybrid Cloud, Public Cloud (AWS/Azure/GCP)