Provide IT and network support including system installation, configuration, upgrading and troubleshooting.
Manage computer networks and related computing environments on systems software, applications software, hardware, and configurations.
Provide daily support to user and operation system platform.
Documentation of all the IT assets, user information, phone lines, data lines and software licenses and maintenance.
Protect data, software, and hardware by coordinating, planning and implementing network security measure.
Troubleshoot, diagnose and resolve hardware, software and network problems.
Managing of IT assets and assists in decision making on acquiring IT assets.
Setting up all the IT requirements which includes PC, Copier Machines, required software and the applications pertaining to the respective department.
Email configuration - creating email IDs for the new staffs, taking backup of the outlook files, adding additional email accounts in accordance to internal procedure.
Monitor server infrastructure and application full data and system backup, load balancing web server, VM server and windows SQL cluster fail over services
Carry out and deliver change request from operation team to enhance system security and data process tracking system.
Conduct training related to operation system application, shop floor management system and internal IT Management policy.
Familiar with SharePoint and Dropbox Adminstration and setup.
