Job Overview
We are looking for a proactive and hands-on IT Executive to support our IT infrastructure, systems, and production technologies. The role involves maintaining hardware and network operations, managing system administration, supporting manufacturing IT systems, and ensuring smooth day-to-day operations for end-users.
Key Responsibilities
1. IT Infrastructure Support
- Maintain and troubleshoot hardware such as PCs, printers, barcode scanners, and related devices.
- Support network infrastructure (LAN/WAN, switches, routers, Wi-Fi).
- Ensure stable performance of servers and data storage (file servers, domain controllers).
2. System Administration
- Manage user accounts, email, Active Directory, and file permissions.
- Monitor and strengthen IT security, including antivirus, firewalls, and data protection policies.
- Perform regular data backups and maintain disaster recovery readiness.
3. Manufacturing / Production System Support
- Provide technical support for MES, ERP, and factory-specific systems.
- Troubleshoot machine-to-PC communication (e.g., PLCs, IoT devices).
- Minimize production downtime by ensuring high system uptime.
4. Software & Application Support
- Install, configure, and maintain business software and applications.
- Provide end-user technical support and training when needed.
- Coordinate with software vendors for updates, bug fixes, and implementations.
5. IT Policies & Compliance
- Implement and enforce IT policies, data protection measures, and access controls.
- Support compliance requirements (e.g., ISO/IEC 27001).
6. User Support & Training
- Act as the first point of contact for IT-related issues.
- Provide guidance and training to staff on system usage.
7. Reporting & Documentation
- Maintain accurate IT asset inventory.
- Prepare reports, maintenance logs, and update IT documentation.
- Support audits and compliance reviews.
Requirements
- Diploma or Degree in Information Technology, Computer Science, Engineering, or related field.
- 1-3 years experience in IT support, networking, or system administration.
- Experience in a manufacturing / factory environment is an advantage.
- Strong knowledge of:
Windows OS (client & server)
Networking (LAN/WAN, TCP/IP, switches, routers, Wi-Fi)
PC setup and troubleshooting
Basic server administration (Active Directory, file sharing, backup)
IT security (antivirus, firewalls, access control) - Familiar with ERP/MES systems and factory hardware (printers, scanners, barcode devices).
- Good analytical and problem-solving skills.
- Strong communication and interpersonal skills for end-user support.
- Independent, resourceful, and adaptable to new systems/technologies.
- Willing to provide on-site production support and occasionally work after-hours or weekends during system downtime.
To facilitate in the job application, please include the following in the resume:-
. Last drawn, current and expected salary.
. Duties and responsibilities for each job.
. Resume in Microsoft Word format.
. Reason for leaving for past and present employment.
. Availability.
. Residential area.
Thank you.
David Ong (R1110279)
Adept Manpower (EA License: 22C1006)
https://adeptmanpower.com/
