2-5 years
36000 - 60000 SGD
2 Applied
Job Description


  • Create customer's trading platform login IDs, demo accounts
  • Solve customers platform issues
  • Assist with customers technical queries
  • Handle incident and change management
  • Adhere to business processes, perform necessary documentation, and meet regulatory requirements


  • Diploma / Degree in Computer Science or IT related field
  • At least 2 years of Technical Helpdesk experience
  • Good understanding of Unix and Windows operating system
  • Able to work on rotational shifts
  • Experience in supporting electronic trading application
  • Client-centric and responsive
  • Able to speak Mandarin
  • Basic AD & Exchange Knowledge
  • Ticket logging
  • Network troubleshooting

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