IT Engineer

Company Overview

Amperesand is reinventing how the world powers its most critical systems.

We are facing a once-in-a-generation opportunity for infrastructure disruption. Electricity demand is skyrocketing, driven by AI factories, electric vehicles, and modern industrial growth. Energy supply is shifting to incorporate a more diverse mix of resources - including solar, gas, and batteries - at a massive scale.

And yet the power infrastructure behind our latest mega-projects hasn't meaningfully changed in nearly 100 years. Supply chains for today's infrastructure equipment can't match the pace and sophistication of critical energy projects. Ampersand is building hardware and software that rewrites this broken power infrastructure playbook to support a new era of energy abundance.

We've built a new class of intelligent, software-defined power infrastructure products leveraging a decade of advanced medium voltage Solid State Transformer research that's now ready for commercial deployment.

Our products and solutions go far beyond the capabilities of traditional electrical equipment. We make power systems that are faster to deploy, dramatically smaller and more efficient, and capable of supporting modern, dynamic energy needs for tomorrow's most demanding energy consumers.

Scalable in-house advanced manufacturing capability is our foundation for meeting timeline and quality expectation to serve infrastructure customers around the world.

Amperesand is led by breakthrough energy hardware development veterans and funded by top tier investors who share our vision of building a category-defining energy technology company.

With hubs in San Francisco, Reno, and Singapore, our global team is laser focused on building foundational technology to solve the most pressing problems in power infrastructure at scale.

Join us in building the power foundation of the future!

Role Summary
The IT Engineer is responsible for designing, implementing, supporting, and maintaining the organization's IT infrastructure. This role blends hands-on systems and network engineering with end-user support, project delivery, and operational excellence. The ideal candidate has prior experience in systems/server administration, infrastructure design, and providing Tier 1-3 IT support, and is highly motivated to deliver results in a fast-paced startup environment.

Responsibilities:

Infrastructure & Systems Engineering

• Design, deploy, and maintain server infrastructure (physical and virtual)

• Participate in server and network architecture planning

• Perform system monitoring, patching, and troubleshooting

Network Engineering

• Assist in the design and support of LAN, WAN, and Wi-Fi infrastructure

• Troubleshoot network connectivity and performance issues

IT Support (Tier 1-3)

• Provide Tier 1, Tier 2, and Tier 3 technical support

• Resolve hardware, software, and connectivity issues

Project & Infrastructure Build-Outs

• Lead or contribute to server and network deployments

• Support office expansions and infrastructure refresh initiatives

Asset Management

• Maintain IT asset inventory and lifecycle tracking

A/V & Collaboration Technology

• Support conference room technology and video conferencing systems

Documentation

• Create and maintain technical documentation and infrastructure diagrams

Qualifications

• Prior experience in systems and server administration

• Experience with server and network design

• Tier 1, Tier 2, and Tier 3 IT support experience

• Infrastructure build-out and deployment project experience

• Asset tracking and inventory management experience

• A/V and collaboration technology support experience

• Strong communication and documentation skills

• Project-oriented mindset

• Ability to manage multiple priorities in a fast-paced environment

Preferred Qualifications

• Virtualization experience (VMware, Hyper-V)

• Cloud or hybrid environment experience

• Relevant IT certifications

Please note: This role requires working on-site 5 days a week. We do not offer hybrid or remote options.