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Executive IT Desktop Support Specialist (DSS)
. Have at least a Diploma in Information Technology or equivalent in relevant discipline or higher degree.
. Familiar with Level Support and its escalation as well as providing incident reports or other reporting on a timing matter on both hardware and software.
. Have at least 4+ years of experience desktop, laptops, mobile device, network, scanner, printer, or other peripherals support.
. Able to Handle and resolve computer hardware and software incidents and requests.
. Able to install, troubleshoot and support Computer hardware and software includes desktop computers, laptops, mobile devices, monitors, keyboards, printers and scanners.
. Experience with troubleshooting Win7, Win10, SharePoint, Microsoft software, iOS, VDI, VPN, networking, scanner, printer and other peripherals a plus
. Able to participate in any projects related to the DSS field of work
. Able take on tasks or work on ad hoc requests or assignments
. Ability to Provide updates on tasks assisgned on a timely matter
. Able to Particiate on projects related to the DSS field of work
. Must adhere to company policies /guidelines.
. Good customer service and communication skills.
Job ID: 149879099
Skills:
API design, Ios, Uikit, Iam, Swift, binary distribution, versioning, backward compatibility, SwiftUI, secure storage, Keychain, Static Analysis, Keystore, OAuth 2.0, mobile SDKs, reverse-engineering countermeasures, AI-assisted development, certificate pinning, FIDO2, OIDC
Skills:
.NET, Operating Systems, Multi-threading, C, Rpc, Algorithms, Networking principles
Skills:
remediation , Security Compliance, Aruba, Cisco Aci, Solarwinds, Cisco Routers, Infoblox, intrusion detection systems, hardening, operating system updates, configuration changes, analyzing system logs, network security administration, Patching, troubleshooting system and network problems, Cisco Firewalls, Citrix load balancers, perimeter security systems
Skills:
Intune, Group Policy, Powershell Scripting, Microsoft 365, Azure Ad, SCCM, Vdi, Entra ID, ITIL-based support processes, endpoint security controls, AVD, Windows 11
Skills:
API design, Ios, Uikit, Iam, Swift, binary distribution, versioning, SwiftUI, secure storage, Keychain, Static Analysis, mobile security practices, auth protocols, Keystore, OAuth 2.0, mobile SDKs, reverse-engineering countermeasures, AI-assisted development, certificate pinning, FIDO2, certificate-based authentication, OIDC
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