IT Business Analyst, Sales Solution (Regional)

Job Responsibilities:

• Responsible for project schedule and deliverables.
• To support Front Office, Sales & Marketing teams growing demand for digitalization and provide IT solutions to support revenue generation in the area of B2B & B2C.
• To work closely with stakeholders in driving the adoption, optimization, and iteration of the Salesforce/MSD platform, leveraging multiple integrations and technologies.
• Involved in the full life cycle of projects - support project teams for project implementation including requirement gathering, architecting, developing, testing, issue/risk management, change control, delivery, documentation, and post-implementation support.
• Providing regular progress reports and status to project team, managing risk and related queries.

• Minimum Diploma in Information Technology, Computer Technology or equivalent.
• At least 1-2 years of working experience in IT and project management.
• Good working and learning attitude.
• Have good communication skill, meticulous and organized.
• Able to work under tight deadlines.
• Good working knowledge of computer systems, security, network, and databases.
• Self-motivated and able to work independently.
• Proficient in project management tools, Excel, Word
• Able to prepare and interpret flowcharts, user story, use case or similar diagram.