IT Business Analyst (Project management) – Perm

Responsibilities:

• Responsible for project schedule and deliverables.
• Involved in the full life cycle of projects - support project teams for project implementation including requirement gathering, architecting, developing, testing, issue/risk management, change control, delivery, documentation, and post-implementation support.
• Providing regular progress reports and status to project team, managing risk and related queries.
• To support Front Office, Sales & Marketing teams growing demand for digitalization and provide IT solutions to support revenue generation in the area of B2B & B2C.
• To work closely with stakeholders in driving the adoption, optimization, and iteration of the Salesforce/MSD platform, leveraging multiple integrations and technologies.

• Diploma in Information Technology, Computer Technology or equivalent. Having past experiences as Business Analyst / Systems Analyst
• At least 5 years of relevant working experience in IT and project management. Understanding of business processes/systems/tools and leveraging IT to improve business processes
• Good working knowledge of computer systems, security, network, and databases.
• Proficient in project management tools, Excel, Word
• Able to prepare and interpret flowcharts, user story, use case or similar diagram.
• Have good communication skill, meticulous and organized.