IT Business Analyst

NCSis a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 15,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

As a Business Analyst, you will be responsible for gathering, analysing and formalising user's business requirements and processes, evaluating feasibility of implementation and managing scope of project.

What will you do

• Conduct requirement gathering sessions. Conduct gap analysis of current business processes to identify AI-driven improvement opportunities.
• Gather, analyse and formalise user's business requirements and processes, evaluate on feasibility of implementation and manage scope of project.
• Work with UI/UX designers to implement business requirements and;
• Prepare project documentation such as Requirement Specifications/Use Case Specifications etc.
• Adhere to project scope, update requirement traceability matrix, inform and record out-of-scope issues.
• Develop technical design specification and translate technical design into process/program specifications. Involved in the design review session.
• Ability to develop acceptance criteria or test specs in relation to requirements for business users to review and sign off
• Assist in the integration testing, system testing, User Acceptance Test & implementation activities.
• Prepare user manual and operations manual, and plan & facilitate training of users and operators.
• Provide post implementation support (including production support and service requests).
• Escalate and discuss critical issues such as scope creep with the relevant managers.
  
  

The ideal candidate should possess:

• Typically 3+ years IT working experience
• Degree in Computer Science / Computer Engineering / Information Technology related field, or IT equivalent
• Good understanding of Software Development Life Cycle (SDLC) processes
• Ability to produce specifications for documentations and implementations
• Experience in IT business analysis techniques
• Self-motivated with a positive can-do attitude, creative with excellent presentation, communication, negotiation and interpersonal skills including strong persuasive techniques.
• Ability to lead, develop and maintain respectful and trusting relationship
• Proficient in written and spoken English
• Able to travel as required

What will make you stand out from other candidates:

• Experience with running Agile projects
• Experience with projects involving data analytics
  
  

We are driven by our AEIOU beliefsAdventure, Excellence, Integrity, Ownership, and Unityand we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

Together, we make the extraordinary happen.

Learn more about us at ncs.co and visit our LinkedIn career site.

Scam Alert

We are aware of fraudulent job offers and impersonations of NCS recruiters. Phishing emails using convincing-looking but fake addresses are also commonly used to trick you into thinking that they come from official NCS sources.

Please note that all official communications from NCS Group will only be sent from verified corporate email addresses. Always check that the sender's email address ends with the genuine NCS domain, @ncs.com.sg and beware of extra letters, symbols or misspellings. When in doubt, verify the sender's identity by contacting us at [Confidential Information].