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IT Analyst / Senior IT Analyst

Talentvis Singapore Pte Ltd
Singapore
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  • Posted 2 months ago
  • Be among the first 10 applicants
Early Applicant

Job Description

  • Ensure all the applications systems remain in good working order.
  • Support new application systems when they become operational.
  • Respond to production emergencies in a timely manner. This includes bringing up the crashed server or system processes, fixing problems or finding workarounds.
  • Perform routine checks and to escalate to the Project Manager any anomaly detected.
  • Alert and conduct troubleshooting together with other system engineers, database administrator (DBA) and outsourced vendors.
  • Meet the Service Level Agreement (SLA) timelines.
  • Follow through every issue / problem till closure and complete the necessary documentation as required.
  • Answer queries regarding the supported operational systems.
  • Interact with the helpdesk agents, end-users and external vendors during application support and problem resolution.
  • Standby support on weekends / public holidays. In the event of scheduled downtime or during a crash, required to be in office during off-office-hours to support the systems.
  • Make some code changes/ enhancements that arise from service requests. Follow the technical standards and update the necessary documentation.
  • Report to the Project Manager the tracking and management of the project timelines and resources that he/she has been assigned to undertake.
  • Work independently with minimum supervision. Work effectively as a team member among the system support and application development teams.

More Info

Job Type:
Permanent Job
Employment Type:
Full time

Job ID: 124963787

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Last Updated: 02-05-2026 09:35:05 PM
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