Overview:
Provide essential administrative support to the IT Operations Team stationed at the client site, ensuring smooth coordination of service requests, asset tracking and day-to-day IT operations.
Key Responsibilities:
- Submit and track IT service requests via ITSM tools on behalf of support teams or clients, ensuring timely follow-up and resolution.
- Monitor and update records of clean laptops available for deployment.
- Schedule and coordinate appointments for IT-related activities.
- Maintain accurate inventory of IT assets in the storeroom.
- Support additional administrative tasks as assigned to assist overall IT operations.
Requirements:
- Minimum 1 year of experience in a similar administrative or IT support role.
- Proficient in Microsoft Office tools (Word, Excel, PowerPoint).
- Familiarity with ITSM platforms is an added advantage.
- Basic understanding of End User Computing Devices (EUCD) is preferred.
- Strong communication skills, both verbal and written.
- Well-organized, proactive and able to multitask effectively in a team environment.
Please send your detailed resume in MS Word format to [Confidential Information] with
- Education Level
- Working experiences
- Each employment background
- Reason for leaving each employment
- Last drawn salary
- Expected salary
- Date of availability
