[Job ID:1609097 ]
Job Summary:
An opportunity to join a regional corporate IT team supporting users and delivering IT projects across ASEAN operations.
Responsibilities:
- Provide IT user support for employees across the ASEAN office and co-located associate companies
- Participate in and deliver IT projects including system replacement, security enhancement, infrastructure, and efficiency improvement initiatives
- Collaborate with internal teams, related departments, and external vendors to execute IT projects effectively
- Monitor, report, and escalate IT issues and risks to management when required
- Support deployment of new IT solutions developed by headquarters to regional offices after gaining sufficient experience, including potential business travel within Asia & Oceania
Requirements:
- No experience is required candidates with 1-2 years of experience in a corporate IT department or a strong interest in IT are welcome to apply
- Proficiency in Japanese language for liaising with Japanese-speaking clients and stakeholders
- Basic knowledge of IT infrastructure, IT security, and networking concepts
- Experience with Microsoft technologies (Windows 11, Microsoft 365, Office 365, Teams Phone, Intune, Azure AD, Copilot, Defender, PowerApps) is an added advantage
- Experience supporting Apple devices (iPhone, iPad) is an added advantage
- Exposure to cloud storage and services such as Box and AWS is an added advantage
- Experience with ERP systems such as SAP ECC6.0 or SAP S/4HANA Cloud is an added advantage
- Experience with eSignature platforms (DocuSign, BoxSign) is an added advantage
- Experience with RPA tools such as UI Path is an added advantage
- Experience with workflow systems such as Jobcan is an added advantage
- Exposure to network security tools (FortiGate, FortiAnalyzer, SentinelOne) and network infrastructure (IP-VPN, Internet VPN, local breakout, SASE) is an added advantage
- Experience with VPN access tools such as FortiClient or Akamai EAA is an added advantage
- Willingness to learn proactively and manage assigned tasks independently
- Bright, positive attitude with the ability to build strong relationships with diverse stakeholders
- Experience in project management is an added advantage
- Good communication skills with the ability to multitask and work with minimal supervision
- Strong user-centric mindset with a focus on providing effective IT support
If you are interested in the role, please feel free to contact me at
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EA Personnel Name: Ochi Madoka
EA Personnel Registration Number: R24125474
EA License No.: 07C5771
