Promptly handle assigned issues and tasks through internal systems
To ensure excellent customer service and teamwork practices at all times
Data entry of customer's inventory, manage and coordinate inventory of IT assets
Supports IT team members in scheduling and coordinating internal and external communication works by fielding in-bound phone calls and email communication related to IT issues
Serve a project coordinator and point of contact for the IT department, fielding requests, organizing schedules, maintaining filing systems, and developing administrative process improvements
Providing ICT related administrative tasks including keeping ICT hardware/software inventory up-to-date and relevant ICT documentation records
Monitoring project schedule and objectives to ensure timely achievement of deliverables
Protect operations by keeping information confidential. Comply with company policies on information security and regulations such as PDPA
Providing other ad-hoc administrative tasks when required.
Requirements:
Diploma in Computer Studies or equivalent is an advantage
Familiarity with IT terms and specifications an asset
Demonstrated ability to function effectively and with great attention to detail while managing multiple tasks
Work independently with minimal supervision
Able to start work immediately or within short notice.
