Responsibilities
JOB DESCRIPTION
Product Management and Distribution
- Own the end-to-end product management of investment products including unit trusts, treasury products, equities, precious metal and/or other investment-related products may be developed over time.
- Drive the development and optimization of investment products and propositions marketed through digital channels (including the CIMB Clicks).
- Work closely with fund managers, product partners, and internal stakeholders to onboard new product offerings/propositions while managing the existing product shelves.
- Monitor product performance, sales trends, and market developments to identify opportunities for portfolio growth and rationalization.
Business Growth & Strategy
- Develop and execute strategies to drive investment product sales, grow Assets Under Management (AUM) and lift penetration rate for investment product holdings across customer segments (retail, emerging affluent, affluent).
- Identify and pursue partnerships, product enhancements, and go-to market opportunities that deliver measurable business impact.
- Track and analyse key business metrics, preparing regular management reporting and insights to support strategic decision-making.
Transformation & Process Improvement
- Lead or contribute to transformation projects spanning operational process redesign, systems enhancements, and digital capability building.
- Work with technology and operations team to streamline workflows, reduce manual touchpoints, and improve the end-to-end customer journey.
- Champion a culture of continuous improvement, proactively surfacing pain points and driving solutions to completion.
Daily Operations & Controls
- Manage day-to-day operational activities related to the investment product suite, including reconciliations, pricing oversight and issues resolution.
- Ensure seamless execution of business-as-usual tasks while concurrently managing project and strategic workstreams.
- Serve as a key point of escalation for operational queries from front-line staff and internal stakeholders (various risk functions, legal, compliance, operations), ensuring timely and accurate resolution.
- Manage outsourcing partnerships and operations
Regulatory Compliance & Risk Management
- Ensure investment products comply with applicable MAS regulations, including product disclosure, suitability and advertising requirements.
- Maintain up-to-date knowledge of regulatory developments (eg MAS notices, FAA, SFA requirements) and proactively manage compliance obligations.
- Partner with Legal, Compliance, and Risk teams to assess and mitigate product-level risks, and to ensure robust controls are in place.
- Assist with periodic review/audit activities when requested by internal/external auditors
- Prepare accurate periodic regulatory reports and respond to any regulatory queries/matter in a timely manner.
Requirements
Qualifications
Professional Qualification and/or Regulatory, Licensing Requirements
- CMFAS, CFA, CAIA, Six Sigma, Agile Methodology or any project management certification(s) will be an advantage
Relevant Work Experience
- 5 to 15 years of relevant experience in investments product management, bancassurance, wealth management or a related field within financial services
- Demonstrated experience managing funds and/or investment products distributed through digital channels (mobile banking, online platforms, or similar)
- Proven track record of driving business growth – whether through AUM growth, product launches, revenue generation, customer acquisition, etc.
- Experience with treasury or structured products is an advantage but not a compulsory requirement
- Background in transformation projects – either operational process redesign or technology/systems implementations – is highly valued
Knowledge & Skills
- Strong understanding of Singapore's investment product regulatory landscape, including MAS notices, FAA/SFA requirements and related guidelines
- Familiarity with retail investor landscape, unit trust mechanics, fund distribution frameworks in Singapore
- Commercially astute with an ability to translate data and market intelligence into actionable product strategies
- Proficiency in Microsoft Office suite of products and AI tools; experience with banking systems or product management tools is an advantage
- Ability to read and write Chinese is a plus but is not a requirement for this role
Attributes and Mindset
- Genuine team player who believes that sustainable success is built collectively, you share credit, support teammates and invest in the team's overall performance
- Can-do attitude: you are solution oriented, take initiative and do not shy away from rolling up your sleeves when the work demands it
- Comfortable operating in a dual-track environment – managing structured projects and unplanned operational demands simultaneously
- Strong communicator with the ability to engage confidently with senior stakeholders, internal/external partners, and frontline colleague alike
- Meticulous with a high degree of personal accountability; you take ownership of outcomes and hold yourself to a high standard
