Interviewer (2 Years Contract) SJN

Job Description

. To interview migrant domestic worker (MDWs) in their native language, with the assistance of interpreters, if necessary, either face-to-face or by other means for the purpose of understanding their employment and welfare conditions.

. Render assistance or provide advisory on employment related issues (both to MDWs and employers).

. Escalate infringement of employment and welfare to the relevant authorities.

. Collate and record responses of interviewees onto a custom-designed interview platform, and the collation of reports.

. Perform general clerical duties such as answering phones, appointment scheduling, calling employers to missed interview, letter printing and folding, entering data into spreadsheets, photocopying and collating.

. Other duties as assigned by organization/supervisor/ centre manager.

Requirements

. Minimum 2 year of relevant experience in customer service related roles

. Proficient in MS Office applications is a must. (i.e. MS Word, MS Excel, MS PowerPoint).

. Ability to converse in MDW's native language is an advantage

. Good communications skill

. Service-oriented attitude as the role is a frontline role
Roles will be based at either Tampines or Woodlands MRT areas

To apply, please email your resume to [Confidential Information] indicating in your CV the following information:

Expected Salary:
Notice Required:
Reason for Leaving:

Only shortlisted candidates will be notified.

Jackie Ng May Ying (R1104602)

Recruit Express Pte Ltd

EA No: 99C4599