International Quality Assurance Manager

We are seeking a commercially driven and hands-on operations professional to lead vendor governance, cost optimisation, and process improvement initiatives across our operations. This role will work closely with local operations teams, procurement, engineering, and external vendors to enhance operational efficiency, cost competitiveness, and service quality.

The International Quality Assurance Manager would be responsible for:

Key Responsibilities

Vendor Governance & Performance Management

• Evaluate and benchmark existing cleaning and repair vendors to ensure alignment with operational and commercial expectations.
• Conduct vendor audits and operational reviews to assess performance, compliance, and service quality.
• Identify underperforming vendors and recommend corrective actions, restructuring, or replacement strategies.
• Lead strategic sourcing and procurement initiatives for new IBC units, including vendor selection and onboarding.

Cost Optimization & Commercial Negotiation

• Conduct detailed cost analysis of:
• (a) Cleaning processes (labor, chemicals, utilities, throughput efficiency)
• (b) Repair and welding works
• (c) Parts replacement and material sourcing
• Renegotiate commercial terms to achieve measurable cost savings.
• Reduce cost per box refurbished without compromising quality.

Process & Operational Improvement

• Analyse current operational workflows to identify inefficiencies and improvement opportunities.
• Improve throughput rates and reduce operational downtime across cleaning and refurbishment processes.
• Assess and enhance existing washing lines and refurbishment operations to increase productivity and consistency.

Design & Engineering Support (As and When Required)

• Provide technical advisory support on product and process design optimisation.
• Conduct value engineering reviews to reduce material weight and manufacturing costs without compromising durability or safety.
• Review structural integrity, welding standards, coating specifications, and component standardisation.
• Recommend modular and standardised design improvements to reduce lifecycle repair and maintenance costs.

Requirements

• Bachelor's degree in related fields
• Minimum 3 years experience in manufacturing and product inspections
• Able to communicate very well in both Chinese and English
• Able to be stationed overseas for long periods whenever required

About Goodpack

Goodpack is an innovator in developing safe and cost-efficient transportation and storage solutions for challenging payloads, including natural rubber, food and liquids and specialty industrial goods such as tires and automotive parts. We have a strong network of team members, operations and depots around the world, dedicated to simplifying our customers supply chain processes.

Our Business Promise - Connecting Businesses Globally

We deliver value to our customers and partners through efficient supply chain solutions, our global network and fleets of intelligent returnable containers.

Our Employee Promise

We work closely together, in the spirit of the family-business at our origins. At the same time, supported by a strong and financially robust ownership structure, Goodpack offers meaningful exposure and broad opportunities to make an impact at the local, organizational, and global levels.

Being of a network company with global presence, you will be exposed to different parts of the organization and adjacent functions through collaboration, broader job scope, and job rotations. The fast-paced and dynamic culture accelerates on-the-job training and learning, and consequently professional growth. You have easy access to our leaders, you can avail of international mobility programs and leadership development paths. You become an integral part of the network, your views and opinions matter and your own teams and the surrounding teams support you. You are connected to the entire world and our strong human network is reflecting and supporting our Connecting Businesses Globally business promise.

We believe in the value of employability, the continuous process of acquiring experience, new knowledge through purposeful learning and skills that contribute to successful careers in the ever-changing Logistics and Supply Chain industry.

Who are we looking for

We are always looking out for talents who have the required skills and the following traits:

Adaptable: You believe that change is the only constant and you are resourceful in your attempts to find improvement opportunity within that change. You are not afraid to try new things

Collaborative: You enjoy working with others and you are open to contribute knowledge, ideas and perspective. This is what makes our network strong and resilient

Self-directed: You take initiative, drive it from the start till the end and take pride and accountability in the result of the initiative.

Curious: You are hungry for knowledge, in your area of responsibility as well as beyond. You are determined to seek answers by asking the questions and you are willing to constantly learn.

Hands on: You are comfortable in seeing the big picture and you are passionate about turning strategy into reality through practical means and delivering results.

Communicate proactively: You are well-versed in verbal and written communication. You listen to others opinions and express your thoughts and ideas well.

Join us and be a part of Goodpack family!

By applying to the above-referenced position, you consent to the collection, storage, use, transfer (including outside of the country where such information was collected from) and disclosure of the above personal data by Goodpack for the purposes of evaluating your suitability for employment in any current or prospective position within the organization and verifying your identity and accuracy of your personal details and other information provided (Purposes).