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International Business Director (IBD)

10-12 Years
SGD 20,000 - 22,500 per month
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Job Description

The International BusinessDirector (IBD) plays a critical role in the global system as the overallrelationship owner across their assigned portfolio. This position is accountablefor delivering Domino's annual budget targets for net store openings and samestore sales growth for their designated portfolio. Additionally, they areresponsible for ensuring their Master Franchisees are compliant with theirMaster Franchise Agreement (MFA) and are sufficiently capitalized to runsuccessful operations and deliver sustainable, profitable, growth. Toaccomplish these objectives, the IBD must closely coordinate with all Centersof Excellence (COE) to effectively influence our Master Franchisee partners.

RESPONSIBILITIESAND DUTIES:

(50%)Deliver Domino's annual budget targets through impactful consulting:

. Accountable for deliveringDomino's annual budget targets for net store openings and same store salesgrowth for their designated portfolio.

. Partner with the COEs to developtailored annual operating plans that deliver the appropriate level of supportand impact to the Master Franchisee or markets based on the segmentation model(Focus, Consult, Protect).

. Effectively influence MasterFranchisees or markets annual and strategic plans to drive sustainable,profitable, growth.

­ Conduct regular business reviews with all markets, leveraging the businessassessment tool to identify opportunities.

­ Share Domino's best practices across all key disciplines.

  • Support the optimization of our portfolio of Master Franchisees to help create economies of scale and maximize our long-term store and sales growth potential.

(20%)Ensure compliance with the Master Franchise Agreement and protect the brand:

  • Embrace our franchisor role ensuring all assigned markets and Master Franchisees are in full compliance of our MFA. Put plans in place to address any gaps in compliance.

. Ensure all changes to standards and policies are communicated in atimely manner to Master Franchisees.

. Closely partner with the QA team to support the implementation of theoverall global food safety agenda to protect the consumers we serve, and theDomino's brand.

. Confirm that the Master Franchisees capital structure, balancesheet and store-level economics are sufficient to deliver long-term,sustainable, growth. If deficiencies are identified in one of these areas,partner with the Master Franchisees to develop the appropriate action plans.

. Champion new global foundational capabilities (e.g., Cutting EdgeProject) to help our Master Franchisees operate more effectively.

(20%)Spearhead, or closely support, Domino's overall relationship with MasterFranchisees:

. Ensure there is a strongworking relationship between Domino's and their Master Franchisees, by makingsure there is comprehensive information sharing and that key constituents are consistentlyengaging with our Business Consultants or COEs.

. Coordinate content for allcommunications and engagements from DPZ and the COEs to the Master Franchiseesor markets.

. Ensure Master Franchisee ormarket leadership is clear on Domino's annual and 2030 objectives, including keyglobal initiatives (e.g., voice of the customer).

(10%)Lead, coach, and develop a high-performingteam:

  • Recruit International Business Managers that are a fit with Domino's and possess the skills to effectively partner with Master Franchisees and COEs.

. Promote our company values, leadingby example, and encouraging their team to live these values every day.

. Lead, coach and motivate theirteam to create an open inclusive environment where all team members can bringtheir ideas and whole self to work.

. Foster a highly collaborative culture that facilitates a strongpartnership with all COEs.

. Provide constructive feedback on a regular basis and create detailedaction plans during the semi-annual performance appraisal process to develop teammembers leadership and functional competencies.

  • Partner with RVPs to create career development plans for all team members.

QUALIFICATIONS:

. Bachelor's Degree with 10+ years of QSR, other retail, or CPGexperience.

. Possesses a robust and broad general management skillset, with anemphasis on retail operations and financial acumen.

. Strong verbal and written communication skills, with a proventrack record of communicating effectively with C-suite level executives.

. An advanced consultative skillset that leverages strong problemsolving and analytical competencies to effectively persuade senior leaders to act.

. Demonstrated ability to develop and grow influential andcollaborative relationships with both external and internal partners.

. Experienced in leading high-performance teams in a matrixedorganization.

. Work experience outside of the U.S. preferred.

. Multilingual and multicultural skills preferred.

. Ability to travel internationally 50% of the time.

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Job ID: 148417929