Key Accountabilities:
The intern will support the department in day-to-day activities across lead generation, campaign execution, and customer engagement.
Key Responsibilities:
1. Sales Support
- Assist the sales team with prospecting activities.
- Help prepare sales presentations, proposals, and basic quotations.
- Update and maintain customer and prospect information in the CRM system.
- Support follow-ups with leads and clients via email, phone, or LinkedIn under supervision.
- Assist in coordinating sales meetings, demos, and events (online or on-site).
2. Marketing Support
- Assist in planning and executing digital marketing campaigns (e.g. email, social media, basic paid ads support).
- Create and schedule content for social media platforms (e.g. LinkedIn, Facebook, Instagram - customise as needed).
- Help with marketing collateral development such as brochures, case studies, and simple visuals (using Canva or similar tools).
- Support website content updates and basic SEO-related tasks (e.g. checking content, meta descriptions).
- Assist in organising webinars, events, and trade shows, including registration tracking and post-event follow-ups.
Education, training, professional experience:
- Current student in Digital Business Management or a related field.
- Comfortable with Excel (VLOOKUP, sorting, filtering), PowerPoint, and basic data analysis.
- Strong online research skills.
- Interest in process optimisation and digital tools
Professional competence, special knowledge (e.g.languages, IT):
- Quick learner who adapts easily to new tools and workflows.
- Detailoriented, organized, and able to work independently and communicate clearly.
- Curious and proactive in asking questions and suggesting small improvements.
Eppendorf Competencies:
- Customer Focus: Building strong customer relationships and delivering customer-centric solutions
- Decision Quality: Making good, timely decisions that keep the organization moving forward
- Collaborates: Building partnerships and working collaboratively with others to meet shared objectives
- Drives Results: Consistently achieving results, even under tough circumstances
- Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
- Manages Ambiguity: Operating effectively, even when things are not certain or the way forward is not clear
- Instills Trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity
- Ensures Accountability: Holding self and others accountable to meet commitments
- Cultivates Innovation: Creating new and better ways for the organization to be successful
