Lead and conduct user research activities to understand users goals, behavior and needs.
Develop models of your users based on research findings, as well as models for other domain factors.
Define context scenarios and tell stories about ideal user experiences the team wants to achieve.
Describe product or system capabilities and requirements that support user's goals and tasks, and how successful interactions look like.
Design the overall structure and behavior of the system, information flows and workflows.
Test and refine the product through evaluative research, ensuring that the design enables to meet the users goals and complete their tasks.
Develop a sense of empathy for people.
What we are looking for:
Good team player.
Creative and strategic thinker.
Good presenter as well as listener.
Open minded, explorative and adaptive.
Propose design decisions that are desirable for users, viable for the business and feasible technically.
Keen understanding of underlying technology and mediums. For example, how a web browser works and renders pixels on the screen. Knowing how to code is an additional advantage.
Have a portfolio of shipped digital projects that are in use.
Preferably have experience with developing eServices for public.
Proficient in design and prototyping tools such as Sketch and Adobe CS (e.g. Photoshop, Illustrator, XD).
Education in a Design Discipline (e.g. Interaction, Graphic, Visual Communications), HCI, or a related field or equivalent practical experience.
