Intelligent Automation Solutions Engineer (Power Platform, Copilot) -KV

Position: Intelligent Automation Solutions Engineer (Power Platform, Copilot) (Job ID: 20200)

• Downtown/ Raffles Place

• Hybrid work arrangement

• Basic + VB

Job Description:

Automation Development

• Develop workflow automation using Power Automate (Cloud)

• Build user-friendly business applications using Power Apps

• Build and maintain solutions using Data verse (data modeling, security roles, and permissions)

• Implement document automation solutions using AI Builder / OCR tools

• Design, build, test, and publish copilots using Microsoft Copilot Studio (conversation flows/topics, generative answers, and actions)

• Support SharePoint / Microsoft Lists based workflows

• Apply Power Platform ALM practices (solutions, environments, Dev/Test/Prod deployment, and version control/pipelines)

• Define and enforce Power Platform governance standards (environment strategy, DLP policies, access control, and lifecycle management)

• Troubleshoot and resolve production issues

• Business Analysis & Solution Design

• Identify automation opportunities across departments

• Gather and clarify business requirements

• Translate requirements into technical design documentation

• Perform workflow/process mapping and identify optimization points

Project Delivery & Governance

• Work closely with automation developers and business users to ensure successful delivery

• Support UAT planning, testing, and go live activities

• Track automation KPIs such as time savings and error reduction

• Maintain solution documentation, standards, and best practices

AI / Digital Transformation Initiatives

• Support AI-driven document automation (PO, invoice, logistics documents, etc.)

• Design and operationalize copilot guardrails and governance (data boundaries, security, compliance, and responsible AI practices)

• Integrate copilots and automations with enterprise systems using connectors/APIs and Azure integration components where required

• Monitor copilot performance and adoption using analytics, user feedback, and continuous improvement cycles

• Collaborate on transformation initiatives that improve operational efficiency

• Promote user adoption and support change management activities

Job Requirements:

Must have

• 3-5years experience in business systems, automation, or digital transformation

• Hands-on experience building and deploying solutions using Microsoft Copilot Studio

• Strong experience with Microsoft Power Platform (Power Automate, Power Apps, and Data verse)

• Experience integrating Power Platform/Copilot solutions with Azure and APIs (authentication, connectors, and integration patterns)

• Hands-on experience with Power Automate or similar workflow automation tools

• Experience gathering requirements from non-technical stakeholders

• Strong analytical skills and process documentation experience

• Strong problem solving and troubleshooting ability

Good To Have

• Experience with AI Builder, OCR, or other document processing tools

• Power BI exposure (report consumption or basic analytics)

• SAP or ERP system exposure

• Experience with Azure services used for integration and AI enablement (e.g., Azure OpenAI, Azure Functions, Logic Apps, API Management, Key Vault)

• Understanding of Microsoft Entra ID concepts (app registrations, OAuth, RBAC) for securing integrations

• Power Platform ALM / governance exposure (DLP, CoE Starter Kit, managed solutions)

• API / JSON understanding

• Project management or coordination experience

• Experience working with multi-country or regional teams

Soft Skills

• Strong communication skills with the ability to engage non-technical users

• Business mindset and ROI-oriented thinking

• Detail oriented, structured, and organized

• Able to work independently and manage multiple initiatives

• Curious and willing to learn new automation tools and technologies

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