Integrated Business Partner

Role Purpose

The IMS Business Partner supports the development and implementation of the Integrated Management System (IMS) by driving process standardization, documentation, and coordination across functions.

The role works closely with business units to establish a clear, structured, and consistent way of working, ensuring that processes are well-defined, documented, and effectively applied across the organization.

Key Responsibilities

1. Process & IMS Management

Develop, maintain, and improve IMS documentation (policies, procedures, process maps, work instructions, templates)

Work with functions to formalize processes in a clear and practical manner

Ensure consistency with internal standards and governance

Promote standardization across functions and regions

2. IMS Implementation, Governance & Adoption

Support rollout and adoption of IMS standards across the organization

Ensure documentation is updated, maintained, structured, and accessible

Develop training materials and support delivery of training sessions

Promote awareness and consistent application of standard processes

3. External Standards & Audit Coordination

Coordinate compliance with applicable third-party standards (e.g.: ISO 9001, ISO 14001, ISO 45001)

Act as focal point for external audits, coordinating preparation, stakeholder engagement, and follow-up with both internal functions and certification bodies

Support continuous development of the IMS to maintain certification and improve alignment with external standards

4. Performance Management & Reporting

Establish and maintain KPI frameworks across functions and projects

Monitor, analyze, and report performance through management reports

Facilitate performance review cycles with Business Process owners and leadership, identify gaps and drive improvement actions

5. Continuous Improvement

Identify process gaps and inefficiencies, and support improvement initiatives to enhance process clarity, consistency, and operational efficiency

Contribute to the application of structured problem-solving approaches (e.g., root cause analysis, basic Lean principles) where relevant

Capture lessons learned and ensure they are reflected in process updates and continuous enhancement of the IMS

6. Stakeholder Coordination

Serve as a reliable collaborator to functional leaders, actively engaging with them to gather inputs and validating processes

Clarify roles, responsibilities, and interfaces, while supporting resolution of any overlaps and gaps

Key Interfaces

Business Functions (Engineering, Supply Chain, Projects)

Project Teams (EPC/EPCI environment)

Regional entities (China, Malaysia, Singapore)

Internal management stakeholders

Qualifications & Experience

Education: Bachelor's degree in Engineering, Business, or related disciplines

Experience: 5-10 years in process documentation, IMS/QMS, PMO or similar roles

Prior experience within EPC, EPCI, or the oil and gas industry is strongly preferred.

Skills & Competencies

Strong analytical and problem-solving capabilities

Strategic thinking and business acumen

Strong stakeholder management and influencing skills

Proficient in KPI frameworks, dashboards (Power BI, Excel), process mapping (Visio, BPMN), and project management tools

Strong communication and presentation skills

Ability to work across cultures

Working Approach

Structured and methodical

Practical and implementation-focused

Proactive in clarifying ambiguity

Comfortable working across functions