Inside Sales Specialist (Clean Factory Automation) (Ref: 37779)
Location: North
Our client is a Japanese manufacturing company, focusing on automated and machinery products. They are looking for the Inside Sales Specialist - Clean Factory Automation will be part of the Clean Factory Automation team and support the Engineering Sales Team in managing customer enquiries, preparing quotations and coordinating sales-related activities.
【Responsibilities】
- Manage customer enquiries through WhatsApp, telephone and email, and coordinate with the relevant internal teams to clarify requirements.
- Prepare and issue accurate service, technical and spare parts quotations, including pricing and lead times.
- Monitor and follow up on Purchase Orders, outstanding quotations, and order fulfilment activities.
- Coordinate with the Sales Engineering, Field Service and Internal Sales Coordination Teams to ensure smooth service delivery.
- Monitor spare parts availability and delivery schedules to support customer and urgent machine recovery requirements.
- Follow up on service reports, delivery order acknowledgements and other relevant sales documentation.
- Maintain accurate records of enquiries, quotations, orders and delivery schedules.
- Provide ad-hoc administrative and operational support to the Senior Sales Coordinator as required.
- The successful candidate will progressively develop technical product knowledge and sales expertise, with potential career progression into a Sales Engineer role.
【What you will receive】
- AWS
- Variable bonus (based on company and individual performance)
- Annual Leave: 14 days
- Medical Leave
- Comprehensive Medical Insurance coverage
- Mobile allowance: S$50 per month
- Transportation Allowance: S$120 per month
- Health & Wellness Allowance: S$1500 per year
- Overtime Allowance
【Requirements & Preferences】
(Must)
- Minimum Diploma
- At least 1 year of B2B Sales, Technical Sales or Engineering Sales experience in Manufacturing or Trading industry.
- Comfortable communicating with customers and internal stakeholders through email, telephone and messaging platforms.
- Proficient in Microsoft Office applications (Excel, Word, Outlook)
(Advantageous)
- Diploma in Mechanical Engineering, Electrical Engineering, Mechatronics, or a related engineering discipline is advantageous.
- Relevant experience of sales support, spare parts coordination, or semiconductor industry is an advantage.
- Prior experience in preparing quotations, coordinating service schedules, and managing customer enquiries is preferred.
