Company Overview / Employee Value Proposition
At Stone Cybersecurity, we're on a mission to safeguard businesses in an increasingly complex digital landscape. Our team is a tight-knit group of cybersecurity experts and passionate sales professionals who thrive in a collaborative and fast-paced environment. We value innovation, continuous learning, and a strong focus on delivering exceptional results for our customers.
Job Summary
As an Inside Sales Manager at Stone Cybersecurity, you will play a pivotal role in supporting our sales team, driving customer engagement, and ensuring a seamless experience throughout the sales process.
Responsibilities
- Respond promptly to inbound leads by qualifying prospects and preparing accurate quotations and proposals aligned with customer requirements to advance sales opportunities.
- Drive the sales cycle from quotation to closure by managing renewals and identifying upselling opportunities to increase revenue.
- Maintain regular communication with clients to ensure satisfaction, gather feedback, and uncover new business needs.
- Collaborate with technical consultants to translate client requirements into actionable project scopes, ensuring alignment and timely delivery.
- Maintain and update CRM records with leads, opportunities, and sales forecasts to support accurate business performance tracking.
- Build and nurture long-term customer relationships through trust, responsiveness, and professional follow-up to enhance client retention.
- Partner with marketing and technical teams to coordinate campaigns, events, and client presentations that support sales objectives.
Preferred competencies and qualifications
- Diploma or Degree in Business, IT, or Information Security.
- Minimum 2 years experience in inside sales, account management, or business development, preferably within IT, SaaS, or cybersecurity sectors.
- Strong communication and persuasion skills demonstrated by articulating value propositions clearly to both technical and business audiences.
- Customer-first mindset with a proactive, solution-oriented approach to problem-solving.
- Highly organized and self-motivated with the ability to manage multiple priorities effectively in a fast-paced environment.
- Collaborative team player with a growth mindset and eagerness to learn about cybersecurity and emerging technologies.