Job Responsibilities
- Manage inbound enquiries and outbound follow-ups via phone, email, and virtual meetings to qualify opportunities and support sales targets.
- Build relationships with existing and prospective customers, understand their requirements, and recommend suitable products, upgrades, and solutions.
- Prepare quotations and proposals, and coordinate the order process from quotation through delivery, including order entry, availability checks, documentation, and issue resolution.
- Maintain accurate customer, quotation, order, opportunity, and forecast records in SAP and CRM systems, and monitor open quotations, orders, backlogs, and dormant accounts.
- Collaborate with outdoor sales, distributors, logistics, finance, technical teams, and HQ to support sales activities, customer retention, and business growth.
Job Requirements
- Min Diploma in Engineering, Business, Supply Chain, or a related field.
- Min 2 years of experience in inside sales, sales support, customer service, order management, or distribution semiconductor or industrial B2B experience is an advantage.
- Proficient in CRM and ERP systems, preferably SAP, with good knowledge of Microsoft Office, particularly Excel, Outlook, and PowerPoint.
- Strong communication, customer service, organizational, follow-up, and problem-solving skills, with the ability to work independently and collaboratively in a fast-paced environment.
Interested candidates who wish to apply for the advertised position, please click APPLY to submit your application or send in your resume to [Confidential Information]
EA License No: 13C6305
Reg. No.: R1874608 (Lee Jia Hou)
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