The Client
The client is a Fortune 200 global leader in supply chain solutions and distribution, specializing in electrical, industrial, and communications infrastructure. They serve as the backbone for critical sectors including data centers, renewable energy, and industrial automation.
Unlike a traditional wholesaler, they operate as a high-value strategic partner, providing technical expertise and integrated logistics to help many of the world's largest companies build, connect, and protect their infrastructure. Candidates will join a sophisticated, data-driven sales environment that prioritizes long-term account health and professional growth within a massive global network.
Job Description
As an Inside Sales Representative, you will be the primary point of contact for an established portfolio of accounts. Your mission is to move beyond simple order taking by acting as a consultant who adds value to the customer's buying experience. You will be responsible for nurturing existing relationships, identifying untapped revenue within your accounts, and ensuring seamless execution of complex orders in collaboration with field sales teams.
Key Responsibilities
- Proactive Account Management: Drive revenue growth by identifying up-selling and cross-selling opportunities based on customer buying patterns and project needs.
- Order Lifecycle Management: Manage the end-to-end sales process—from initial inquiry and technical verification to fulfillment. You will communicate stock availability, navigate lead times, and resolve delivery challenges.
- Lead Qualification: Own and develop sales opportunities funneled from marketing and national accounts, turning prospects into long-term partners.
- Strategic Quoting: Prepare and follow up on written and verbal quotations, proactively investigating lost bids to gather market intelligence and refine future pricing strategies.
- Operational Oversight: Monitor open order reports to mitigate risks and ensure promised delivery dates are met, keeping the customer informed at every stage.
- Business Intelligence: Stay ahead of the curve by reporting industry trends, competitive pricing shifts, and customer feedback to management to help shape regional strategy.
- Continuous Improvement: Actively identify ways to streamline internal processes to improve speed-to-market and customer satisfaction.
Requirements & Experience
- Bachelor's degree of a relevant discipline is a plus.
- More than 2 years of experience in professional sales or sales administration. You should be a fully competent professional who understands the nuances of B2B relationships.
- Technical Aptitude: Proficiency in Microsoft Office and the ability to quickly master complex distribution and CRM systems.
- Communication: High-level verbal and written communication skills are essential for collaborating with sophisticated corporate clients.
- Problem Solving: Ability to independently resolve non-routine issues and choose effective solutions under general supervision.
- Adaptability: Comfort working in a fast-paced, team-oriented environment where you must manage multiple high-priority tasks simultaneously.
- Travel: Flexibility for occasional travel (up to 25%) for training or client site visits.
Morgan McKinley Pte Ltd
Senjoo Khong
EA Licence No: 11C5502
EA Registration No.: R23116117
