Monitor the event alerts and notify to the concerned team and process the requests from the end users to level 2 and level 3 support engineers.
Monitor the availability of the Database events like DB availability, Instance availability and the space availability of disk drives and file systems.
Monitor the Oracle Alert logs files, transaction logs and backup logs.
Monitor the database related activities, respond calls from the Application support and developments teams.
Monitor the backups, recovery errors, respond to the request regarding the restoration of the DB
Monitor the metric alerts, performance related issues like high CPU utilization, Application performance, high Memory utilization, Application tuning and Query tuning.
Acknowledge the request for DB stop/start, user creation and grant specific data access to user
Requirements
Bachelor's degree in computer science/ information technology or equivalent.
Candidate should have knowledge of Infrastructure monitoring tools (such as Datadog, Dynatrace etc.) and should be willing to learn new technologies.
Experience monitoring database events like DB availability, instance performance, disk space, and file system usage.
Familiarity with monitoring and managing Oracle database alert logs, transaction logs, and backup logs
Basic understanding of backup and recovery processes and tools
