Infra Operation team to provide support for all activities related to Server infrastructure and cloud platform.
Work with CapitaLand IT project teams, vendors, and management to ensure a smooth and secured running of Cloud network services.
Responsible for driving preventative maintenance and root cause identification
Serve as Subject Matter Expert (SME) in the area of design, deployment, operation and management of key systems; Privileged Account Management (PAM) Solution (Cyberark), IT Service Management (ITSM) Solution (SMAX, ServiceNow), Security and Compliance Solution ( Qualys) and Cloud infrastructure.
Collaborate within the team to improve the operational automation for infrastructure operation works.
Engage uses and stakeholders to proactively fulfil their business needs.
Manage budget and other administrative functions
Governing the services provided by suppliers to ensure contract obligation are delivered and SLA are met.
Review and approve of changes affecting CapitaLand infrastructure through ITSM process.
Part of Infra Operation team to drive Business Continuity and IT Discovery Plan.
Requirements
Degree or Diploma in Computer Science, Computer or Electronics Engineering, Information Technology or related disciplines.
At least 5 years of experience working in the equivalent operations and systems administrative roles, inclusive of 3+ years leadership and managing outsourced vendor experience.
Certification/experience with ServiceNow, Cyberark, Qualys Solution, VMware virtualization, AWS and Azure Cloud Platform will be preferred.
Experience in Microsoft solution architecture, operation, and administration
Good understanding of ITIL process, Cyber security best practices.
Possess hands-on experience and good technical skills with proven track records in IT infrastructure and/or emerging IT technologies engineering in the following area: Azure Cloud Platform, AWS, Microsoft AD services and VMware virtualization.
Strong working knowledge and ability to apply architecture concepts, frameworks and methodologies to projects
Possess Strong vendor management experience.
A team-oriented self-starter, resourceful with the ability to work independently in a fast-paced environment. Experienced IT professional, clear understanding of IT operations, and experience in optimizing such operations
Good written and verbal communication, able to interact professionally with all levels of the organization.
