Job Title
Infrastructure Maintenance Engineer
Education / Experience
- Diploma and/or Bachelor's degree in Computer Science, Computer Engineering or related technical discipline
- Fresh graduates are welcome to apply.
Responsibilities
- Responsible for configuration, maintenance and upgrading of servers, networks and related hardware and software
- Perform asset management and maintain accurate asset records
- Perform day-to-day IT infrastructure health and security monitoring and checks
- Troubleshoot infrastructure and network related issues
- Perform change management control, and ensure changes are trackable and properly documented
- Respond to service requests and incidents to provide timely and effective resolutions
- Work with service providers/vendors to ensure SLAs are met
- Best be able to automate tasks with basic Bash/PowerShell scripting and high-level programming languages such as Python/Perl
- Provide support in the provisioning of IT infrastructure-related projects and other ad-hoc duties as assigned
Requirements
- Best to have working knowledge and strong understanding in (Redhat, Windows OS, Cisco, Dell EMC, Pure Storage, VMware)
- Strong analytical and problem-solving skills
- Able to troubleshoot IT problems using logs, and tracing through steps
- Able to work independently and contribute as a team
- Willingness and capacity to learn new technologies and tools for the continuous improvement of systems and processes
