Infrastructure Maintenance Engineer

Education / Experience

. Diploma and/or Bachelor's degree in Computer Science, Computer Engineering or related technical discipline

Job Description

. Responsible for configuration, maintenance and upgrading of servers, networks and related hardware and software

. Perform asset management and maintain accurate asset records

. Perform day-to-day IT infrastructure health and security monitoring and checks

. Troubleshoot infrastructure and network related issues

. Perform change management control, and ensure changes are trackable and properly documented

. Respond to service requests and incidents to provide timely and effective resolutions

. Work with service providers/vendors to ensure SLAs are met

. Best be able to automate tasks with basic Bash/PowerShell scripting and high-level programming languages such as Python/Perl

. Provide support in the provisioning of IT infrastructure-related projects and other ad-hoc duties as assigned

Requirements

. Diploma/Bachelor of Science in Computer Science/Computer Information Systems or equivalent

. Entry level welcome or relevant working experience preferred

. Best to have working knowledge and strong understanding in (Redhat, Windows OS, Cisco, Dell EMC, Pure Storage, VMware)

. Strong analytical and problem-solving skills

. Able to troubleshoot IT problems using logs, and tracing through steps

. Able to work independently and contribute as a team

. Willingness and capacity to learn new technologies and tools for the continuous improvement of systems and processes