Managing and maintaining Microsoft 365 services like Exchange Online, SharePoint Online, OneDrive for Business, Teams, and Azure Active Directory (Entra ID)
Designing, deploying, and managing Azure resources, including virtual machines, networking, storage, and backup solutions
Implementing and managing security policies, such as multi-factor authentication (MFA), conditional access, and data loss prevention (DLP)
Monitoring system health, performance, and security using tools like Azure Monitor and Microsoft 365 Admin Center
Managing user identities, permissions, and access controls, as well as providing technical support for Microsoft 365 and Azure-related issues
Leading or supporting projects related to cloud migrations, upgrades, and new feature deployments
Creating documentation and providing training to end-users and other IT staff.
Optimizing cloud usage and cost efficiency
Working with other IT teams, including cybersecurity, support desks, and developers, to deliver integrated solutions