We are looking for a Platform Infrastructure Engineer responsible for the technical foundation, provisioning, configuration, and maintenance of infrastructure and integrations that enable data ingestion for various clientele projects. This role is critical to ensuring reliable, secure, and scalable data connectivity between client environments and platforms. The successful candidate will support agency onboarding, translate data source requirements into working integrations, and ensure platform reliability and compliance across multiple client landscapes.
Key Responsibilities
- Prepare technical onboarding packages for clients, specifying service accounts, API tokens, required permissions, and firewall rules for connectivity.
- Provide clear technical guidance to clients on integration prerequisites and credential provisioning.
- Serve as the technical point of contact for clients during the integration phase, troubleshooting connectivity and access issues.
- Configure and deploy data connectors using client-provided credentials and access parameters.
- Monitor data ingestion pipelines for errors, failures, and data quality issues.
- Maintain and update connector configurations as client environments or platform requirements evolve.
- Coordinate with Data Engineers to confirm successful data ingestion and readiness for downstream processing.
- Manage platform infrastructure, including provisioning, patching, scaling, and availability.
- Implement and maintain network connectivity between the platform and client environments (firewall rules, VPN tunnels, proxy configurations).
- Ensure platform compliance with security standards and policies.
- Monitor platform health, performance, and capacity; respond to incidents and outages.
- Support platform lifecycle activities, including procurement coordination and environment setup.
- Participate in design and architecture decisions for platform implementation.
- Develop and maintain runbooks, technical documentation, and standard operating procedures for platform operations.
Required Skills and Experience
- Minimum 4 years of experience in infrastructure engineering, platform engineering, or systems administration.
- Hands-on experience with data integration platforms, API-based connectors, or ETL/ELT tooling.
- Strong understanding of networking fundamentals including firewalls, DNS, proxies, and VPN configurations.
- Experience managing service accounts, API tokens, certificates, and credential lifecycle in enterprise environments.
- Familiarity with infrastructure-as-code practices and tools (e.g., Terraform, Ansible).
- Ability to troubleshoot complex integration issues across network, authentication, and application layers.
Preferred Skills
- Experience with cyber asset management platforms (e.g., Axonius, Armis, ServiceNow CMDB, Qualys).
- Understanding of cybersecurity concepts including attack surface management, vulnerability scanning, and asset discovery.
- Familiarity with enterprise IT landscapes, shared services, and cloud environments.
- Experience with containerisation and orchestration (Docker, Kubernetes).
- Knowledge of monitoring and observability tooling (e.g., Prometheus, Grafana, ELK stack).
- Prior experience in cross-functional teams working alongside data engineers and business analysts.
Competencies
- Technical Problem Solving: Ability to diagnose and resolve complex integration and infrastructure issues under time pressure.
- Security Mindset: Consistently applies least-privilege principles and secure configuration practices.
- Operational Rigour: Maintains reliable systems through disciplined monitoring, documentation, and incident response.
- Collaboration: Effective at working across disciplines, translating technical constraints for non-technical stakeholders, and coordinating with clients, data engineers, and business analysts.
- Adaptability: Comfortable navigating diverse client environments, technologies, and security postures.
