Our client is a medical technology company that develops and manufactures advanced medical electronic equipment globally. They are looking for an ICT Solutions specialist to implement and support technology solutions that help the organization achieve their business goals.
- Gather and document customer requirements to understand project scope and technical needs.
- Work with customers IT teams to ensure solutions can integrate smoothly within their existing systems (e.g., network setup, hardware/software specifications, and IT security).
- Contribute to solution designs, technical presentations, and implementation plans.
- Support the Sales and Commercial teams with RFPs, tenders, and proposals for ICT-related projects.
- Collaborate with internal Product and Sales teams to ensure successful project delivery and customer satisfaction.
- Provide technical support and issues troubleshooting after system implementation.
- Conduct user and partner training sessions on Digital Health Platform & ICT solutions, including Patient Monitoring, Cardiology, and Neurology systems.
- Work closely with regional and global teams (Japan and USA) for technical support and solution-related updates.
Requirement
- Diploma or bachelor's degree in health informatics, IT, Computer Science, Biomedical Engineering, or a related field
- 13 years of experience in healthcare IT, clinical informatics, or medical device integration.
- Exposure to implementing or supporting interfaces (e.g., HL7, FHIR, DICOM) between medical devices, EMR/EHR systems, and analytics platforms.
- Ability to work with clinicians and translate workflow requirements into basic system specifications.
- Ability to work with clinicians and translate workflow requirements into basic system specifications.
- Experience with HL7 v2/v3, FHIR, MLLP, DICOM integration and mapping.
- Basic knowledge of SQL databases; scripting skills (e.g., Python, Java) are a plus.
- Good understanding of clinical workflowand operations will be an added advantage.
- Awareness of cybersecurity, networking, or cloud environments (AWS/Azure) will be an added advantage.
