Brief Summary
Join a dynamic team committed to delivering exceptional service and product knowledge to our valued customers. This role offers the opportunity to build lasting relationships and drive sales through high-quality customer interactions.
Responsibilities
- Assist and engage walk-in customers with exemplary service and product expertise. Respond promptly to customer inquiries through various communication channels, including email, phone, and messaging apps. Process customer orders accurately and efficiently in accordance with received instructions. Prepare and present quotations to customers, ensuring clarity and professionalism, while following up on their status. Coordinate with finance to ensure timely collection of payments and follow up as necessary. Maintain strong customer relationships and identify opportunities to enhance sales volume. Provide after-sales support to ensure customer satisfaction and encourage long-term loyalty.
Requirements
- Completed O Levels or possess a Diploma in any field. 1 to 3 years of relevant experience in a customer service or sales role. Previous experience as a sales assistant is welcomed.
