Income Auditor

Join Our Team!

We are seeking a meticulous and analytical Income Auditor to join our Finance team. This pivotal role ensures the accuracy, compliance, and integrity of all hotel revenue streams. You will be responsible for auditing daily transactions, investigating discrepancies, preventing revenue leakage, and preparing timely and accurate reports to support strategic decision-making.

Key Responsibilities:

1. Revenue Audit & Reconciliation

• Conduct daily audits of Rooms, F&B outlets, Banquets, and other income sources.
• Verify POS/PMS/call accounting/carpark data and reconcile revenue reports with the general ledger.
• Investigate and resolve discrepancies, ensuring all postings are authorized and coded correctly.
• Reconcile settlements (cash, credit cards, city ledger) with sales.
• Validate daily collection reports and bank deposits.

2. Rooms & F&B Revenue Audits

• Audit housekeeping reports, check for unrecorded charges and validate complimentary/house use rooms.
• Verify Front Office upselling records.
• Inspect F&B adjustments, voids, and discount justifications.
• Perform surprise spot checks in F&B outlets to verify open checks and table usage.
• Update and verify segmented F&B revenue reports.

3. Minor Departments & Other Income

• Ensure accurate posting and authorization of miscellaneous charges (e.g., laundry, spa, vouchers).
• Validate allowances and discounts against contracts and proper approvals.

4. Systems & Compliance

• Audit PMS and POS setups for integrity and compliance with internal controls.
• Ensure accuracy of room packages, promotions, and menu pricing in systems.
• Recommend improvements to internal controls and audit processes.
• Maintain audit documentation and ensure alignment with USALI, IFRS/GAAP, and hotel policies.

5. Financial Reporting & GL Integration

• Prepare daily/monthly revenue and cash summary reports.
• Ensure timely and accurate posting to the General Ledger.
• Conduct variance analysis and provide insights to support financial decisions.
• Support month-end closings and revenue-related balance sheet reconciliations.

6. Cash Handling Control

• Audit cashier remittances and perform surprise float counts.
• Monitor compliance with hotel cash handling procedures.
• Reconcile cash-related bank transactions.

7. Marriott Bonvoy Points & Transaction Assessment Fee

• Review Bonvoy points eligibility and accuracy for F&B and group events.
• Validate documentation for reward postings.
• Ensure accuracy of Marriott transaction fee billings and adjustments.

8. Interdepartmental Coordination

• Collaborate with Front Office, Housekeeping, Sales, and F&B for smooth financial operations.
• Address refund queries and work with A/R on transfers.
• Communicate clearly and maintain a positive working environment.

9. Other Duties

• Support internal/external audits with relevant documentation.
• Uphold safety, security, confidentiality, and grooming standards.
• Perform other duties as assigned by hotel leadership.

Job Requirements:

• Diploma/Degree in Accounting or Finance.
• 2-3 years hotel finance or income audit experience.
• Strong knowledge of OPERA, Micros, and other PMS/POS systems.
• Advanced Excel and financial reporting proficiency.
• Excellent attention to detail and analytical thinking.
• Understanding of internal controls, audit, and reconciliation processes.
• Strong interdepartmental communication skills.
• Marriott system and Bonvoy experience is an advantage.