Inbound Payment - Contract (Shopee)

Shopee

Singapore

Fresher

Save

Posted 4 hours ago
Be among the first 10 applicants

Early Applicant

Job Description

Job Description:

Perform routine order processing such as KPI and performance reports and implement improvement plans in real-time to achieve operational targets.
Prepare chargeback evidence files and write chargeback letters to dispute with credit card banks.Contact the bank's PIC to clarify that liability must not be assigned to Shopee
Understanding workflows for each payment channel and handling all incoming tickets and policy of the department
Able to escalate issues and urgent matters to involve other teams.
Complete ad-hoc tasks as requested by the department's management.
Solving buyer and seller cs tickets related to credit card chargeback
Work collaboratively with team members and independently manage assigned tasks.

Requirements:

Bachelor's Degree in Accounting, Finance, Economics and Business Administration
Detail oriented
Basic knowledge of Microsoft Excel (E.g., Pivot, Vlookup) and Google Docs.
Able to work independently and is a good team player
Have a moderate level of English writing and communication skills
Fresh graduates are welcome

More Info

Job Type:

Industry:

Function:

Employment Type:

About Company

ShopeeJob Source: careers.shopee.sg

Shopee Pte. Ltd. is a Singaporean multinational technology company that specialises in e-commerce. The company was launched in Singapore in 2015, before it expanded abroad. As of 2021, Shopee is considered the largest e-commerce platform in Southeast Asia with 343 million monthly visitors.

Job ID: 148856769

Jobs by Skill - IT