Import Operations Officer, Ocean Freight

nippon express (singapore) pte ltd

Singapore, Toh Guan

2-5 Years

SGD 2,500 - 3,500 per month

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Posted 22 hours ago
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Job Description

Job Description

Liaison between clients, overseas office/agents and internal department to ensure smooth handling of ocean shipment

Roles & Responsibilities

Responsibilities

Responsible for managing and coordinating Sea shipments.
Ensure customer requirements are met and documentation is accurate and precise.
Ensure Fully Compliance on Workplace Safety & Health Procedure
Ensure completing the task or duties assigned with accuracy by continuously monitoring and managing costs, timelines and service quality.
To ensure accurate and timely production of relevant import documentation and declarations (eg. HB/L, MBL, manifest, pre-alerts), customs declaration, Trade-net operations.
Perform general shipping functions including system data entries.
Coordinating and resolve shipment issues
To communicate efficiently with customers, shipping lines, transport team, trucking partners and overseas offices in order to ensure smooth pickup/delivery of the shipments.
Ensure customer requirements are meet, customers are up-to-date on their orders and documentation is accurate and precise.
To ensure related charges are billed and collected timely from the consignee or its agent
Ensure all transactions are handled in an accurate, complete and timely manner
To effectively follow up with CFS warehouse/oversea offices on any shortlanded, damaged or discrepancy cargo
Answering to customer's inquiries and handling customer's complaints.
Preparing of payment vouchers, verifications of vendor costings, closing of all shipment files and filling of documents.
Any other task assigned by the superior
Interface with multiple parties including customer, warehouse, carriers, depot, trucking, insurance, customs clearance etc based on shipment requirements