IMPORT & EXPORT COORDINATOR

1.

Coordinate import and export operations including documentation, customs clearance, and shipment tracking

2.

Monitor shipment timelines and resolve any logistical issues promptly

3.

Provide regular shipment status updates to customers and internal stakeholders

4.

Handle customer complaints and resolve service issues efficiently

5.

Maintain accurate records and ensure compliance with import/export regulations and international trade regulations

6.

Liaise with freight forwarders, carriers, and other agencies

7.

Implement corrective actions to prevent recurring problems

8.

Provide support with sales & marketing, providing quotations, indoor sales calls, and customer inquiries

9.

Process invoicing and Support month-end and year-end closing activities

10.

Perform other duties as assigned from time to time by your immediate Manager